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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then the President and the Customer Service Manager of DHL Express Venezuela want to hear your complaints first-hand.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select either executive and let them know what you think. Please include your telephone number if you would like us to call you back!

President, DHL Express Venezuela

“Excellent service quality is our top priority and I want to make shipping with DHL as easy as possible for you.”

Email President DHL Express Venezuela

Customer Service Manager, DHL Express Venezuela

“My job is to ensure our customers have the best possible experience with DHL – if you’re not satisfied, we’re not satisfied.”

Email Customer Service Manager
Should you need immediate assistance contact DHL Express Customer ServiceContact Us or by calling 0800-22-55-345.
 
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